EFAM Heat puts you in charge. You can purchase a new product for your home and select the installation date online, all without dealing with salespeople. Instead of sending a salesperson to your home, we ask you a few simple questions online. It's quick and easy to do on your phone or tablet.
You'll have the option to compare brands and prices, then choose a time that works for you to have one of our expert installers set it up.
Yes, all you need to do is answer a few questions about the property where you want the installation, and then provide both the installation address and your home address during checkout. If you're purchasing for multiple properties, you'll need to complete the checkout process separately for each one. If you're unsure or unable to access the property, it's a good idea to have your tenants take pictures before you start.
Yes, but you’ll need to give us a ring on 0800 084 3520 , or drop us an email at help@efamheat.com. Alternatively, you could choose pay monthly at checkout where you can put up to 50% deposit on a card and pay off the rest over 1 or 2 years without paying any interest (0% APR). If you need a longer payment term you can choose to pay monthly over 3, 5 or 10 years at 11.9% APR.
Yes, but you'll need to call us on 0800 084 3520 or email help@efamheat.com
We hope you don't and if you've found a cheaper alternative, let us know and we'll match their price.
If you need to reschedule, just give us a call.
At EFAM Heat, we strive to offer the best service possible, but we understand that things don’t always go as planned. If you're not satisfied with your experience, letting us know gives us the chance to resolve the issue and improve our service moving forward.
Contact us on 0800 084 3520 or email complaints@efamheat.com
Let us solve your issues with heating across your domestic or commercial property.
All of the EFAM Heat team are fully trained to help identify any issues with your properties heating and can offer expert advice to provide solutions for your problems. We offer free surveys with an engineer to provide a full-service solution.
Send a photo of your problem or give us a time to arrange a call and we will:
Get in touch today to see how we can fix your home heating issues.
